Privacy Policy

Last Updated: August 20, 2026

Samala TV ("we," "our," or "us") is dedicated to protecting the privacy of our readers, visitors, and application users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://samala.tv) or use our mobile applications.

1. Introduction

This policy applies only to information collected by Samala TV through its official platforms. It does not apply to any third-party websites or services that may be linked to our platform, nor does it apply to fake pages or groups using the Samala TV name or logo without authorization.

2. Information We Collect

We collect information to provide better services to all our users:

• Personal Information: When you register, subscribe to our newsletter, or participate in surveys, we may collect your name, email address, phone number, and social media handles.
• Device Information: We collect technical data from the devices you use to access our app, such as IP address, hardware model, operating system version, and unique device identifiers.
• Usage Data: We collect information about how you interact with our news articles and videos to improve our content recommendations.

4. How We Use Your Information

• Providing and improving our news and video services.
• Personalizing your experience and recommending relevant content.
• Communicating with you regarding updates, newsletters, or promotional offers.
• Conducting research and analysis to enhance our platform's performance.

5. Disclosure of Information

Samala TV does not sell, trade, or rent your personal information to others. We may share information in the following circumstances:

• Service Providers: With trusted partners who help us operate our website and app under strict confidentiality agreements.
• Legal Requirements: If required by the Laws of the People's Republic of Bangladesh, we may disclose information to comply with legal processes.
• Safety & Rights: To protect the rights, property, or safety of Samala TV, our users, or the public.

6. Data Storage and Retention

Your personal information is stored securely. According to Samala TV’s internal data retention policy, we may keep certain information for an additional period (5–7 years) for audit and legal compliance. After this period, we will erase your data as per our security protocols.

7. User Rights & Data Deletion

• Update: You can update your profile information at any time by logging into your account.
• Deletion Request: If you wish to delete your account or any personal data stored with us, please send a written request to info@samala.tv.
• We will process your request and delete your data as quickly as possible, subject to legal requirements.

8. Cookies and Third-Party Advertising

Samala TV does not directly use cookies to collect personal data. However, third-party service providers (like Google Analytics) may use cookies to serve ads based on your interests.

9. Children’s Privacy

Samala TV does not knowingly collect personal information from children under the age of 13. If we become aware that such data has been collected, we will take immediate steps to delete it.

10. Return and Refund Policy

Any digital subscription or service purchased through Samala TV is non-refundable. Once a transaction is completed, it cannot be canceled or refunded.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Bangladesh.

12. Changes to This Policy

Samala TV reserves the right to update this Privacy Policy at any time. We will notify users of any changes by posting the new policy on this page.